We have created the email address(es) that you have requested.
To retrieve your emails, you can log into your email accounts by going to webmail.yourwebsitemail.com and enter your username and password to retrieve your email.
(***please note you should not be typing in www. before the word “webmail”. If you do you will not be directed to the correct site***)
Your Usernames and Passwords listed below:
*** DO NOT USE OUTLOOK OR OTHER EMAIL PROGRAMS TO SEND OUT MASS EMAILS AS PROMOTION. YOUR EMAIL WILL AUTOMATICALLY BE DEACTIVATED BY OUR SYSTEM WHICH WILL REQUIRE YOU TO CONTACT US TO HAVE IT RE-INSTATED. Please see the section below about sending newsletters through our free E-Communications service.
*** If your domain name is not live with our services yet, your emails will not function. If you need assistance with pointing your domain name please contact us and a representative will be happy to assist you with this procedure.
For Newsletters or bulk emails, we recommend that you use our E-Communications service instead of using a third-party application such as Outlook, Thunderbird or Apple Mail. Sending mass amounts of email from your account without proper precautions will flag your email address as spam and disable the account. The only way to re-enable the email account would be to contact us by phone. Our E-Communications service sends out email in a timely manner, in automated batches to ensure that all emails are sent successfully.
If you’d like we can forward your email addresses to a personal email address (i.e. gmail, Comcast etc.) Please provide us with the email address that you’d like it to be forwarded to in a support ticket and we will take care of it for you. In the event that you are forwarding your mail, please note that you will no longer receive emails through webmail you will strictly be receiving emails to your personal email address.
Please also review the attached PDF for instructions on how to setup a password recovery.
If you should have any further questions concerning this, please feel free to reopen this ticket or contact us at 888-932-5560 option 1 for Customer Support. We are in the office Monday – Friday, 9am – 6pm EST.
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