Will be sending email to clients that are NOT replying to email about a ticket - will be sending only to clients that are submitting a NEW request
Hello Dr. ,
We have received your email. It will be filed away into your account in the order it was received. In order to expedite this process in the future, we suggest going to https://www.baystonemedia.com/SubmitTicket/ and submitting your request. We have enhanced our system to automatically assign your requests to your account, which allows our team to get working on your request faster.
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If you have any questions, please call us at 888-932-5560. We are in the office Monday-Friday, 8AM-5PM CST.