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Chat Canned Responses


  • Can you please verify your practice's full postal address for security purposes?
  • Have a wonderful day! 
  • I am still looking into this matter for you. Thank you for your patience. 
  • I can help you with that. Can you please answer the security question on the account? 
  • I haven't heard form you in a while are you still there? 
  • I just sent the reset password to the email that we have on file. Have you received it? 
  • You can visit https://www.baystonemedia.com/SubmitTicket/ and submit your support request. Do you know your WebID for the form?
  • I just want to make sure you have logged in successfully? 
  • I will have the password reset and sent to the email address that we have on file.  
  • I will send a password reset link to the email that we have on file.  
  • If you have any further questions you can call us at 888-932-5560. Have a great day! 
  • Is there anything else that I can help you with? 
  • My pleasure. Have a wonderful day!
  • My pleasure. Is there anything else that I can help you with? 
  • Sorry for the wait. 
  • The email has been sent. Did you receive it?  
  • Thank you for your patience.  
  • Thank you, one moment please. 
  • This chat will be terminated due to inactivity. If you have any questions please call us at 888-932-5560, thank you! 
  • We will be sending out a brief survey via email, if you feel my service was a 10 please let us know! Thank you! 
  • You will need to speak with one of our Web Consultants. Would you like me to have someone give you a call? If so, what is the best number to reach you on?
  • Your new password is Test123!   Please make sure the "T" is capitalized.

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Tuesday:

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Wednesday:

8:00 am-5:00 pm

Thursday:

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Friday:

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Saturday:

Closed

Sunday:

Closed